FAQ

Is there a free-trial when I sign up on Sociomata?
Yes, we offer a 7-day no questions asked free-trial when you sign up from sociomata.com. You can use the software as much as you want in these 7 calendar da...
Tue, 22 Mar, 2022 at 8:45 AM
After account creation, what is the next step?
After signing up on Sociomata, you have to go to Settings from the top right of the screen and connect your Twitter account. 
Tue, 22 Mar, 2022 at 8:45 AM
Can I immediately post using Sociomata instead of scheduling?
Yes, you can post directly from Sociomata instead of scheduling it for a future timestamp. Once you have typed your post and added images (if any), you can...
Tue, 22 Mar, 2022 at 8:45 AM
What is the file size limit of images on Sociomata?
Each image can be up to 3.5 MB in size and 4 such images can be used in a single post on Facebook and Twitter. 
Tue, 22 Mar, 2022 at 8:45 AM
What should be the scheduled time for a social media post?
It could be any time but the scheduled time must be 5 minutes away from the moment you schedule the tweet.
Tue, 22 Mar, 2022 at 8:45 AM
How to make changes after a post has been scheduled?
Once a post has been scheduled, you will have to go to Queue and choose the post that you want to update. You can then make the desired edits and update cha...
Tue, 22 Mar, 2022 at 8:45 AM
What are Drafts?
Draft allows you to the save your social media posts on Sociomata. These posts can be scheduled or posted on a later date.  Use Cases Content creato...
Tue, 22 Mar, 2022 at 8:46 AM